Rugs – Mimi's World

WELCOME TO OUR STORE

Refund policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Refund request window: All refund requests must be submitted within 2 days of delivery.

Conditions for refunds:

Items must be unused and in original condition
Original packaging must be intact
Proof of purchase is required
Items must be returned within 10 days of refund approval

How to request a refund:

Contact our customer service team with your order number
Provide photos of the item if applicable
Wait for refund approval before returning items
Ship items back using the provided return label

Refunds will be processed to the original payment method within 5-7 business days after we receive your return.

Important: Refund requests submitted after 2 days of delivery will not be accepted.